What is this survey? What do I need to do to take part?

Are things getting better or worse? This is the sixth world postal survey and it is about the health and state of the postal world. It has become a regular feature on the annual postal calendar as a “barometer of confidence in the postal industry”.

The results for 2008 will be announced at Post Expo 2008 in London. As in previous years, it is designed to capture the morale and expectation of as many people in the industry as possible.

Simply indicate one answer for each of the questions - it should be possible to complete it in just a few minutes and we welcome responses from any person who works in any company or organisation that is part of the postal industry.

Everyone’s views are valid, whatever position they hold, as this is simply about your perception.

Please fill in the form below answering all questions:
         
 Over the coming year (October 2008 - September 2009) do you expect that:
 Volumes
1.
The total volume of domestic letter mail will
 Grow
Stay the same
Decline
2.
The total volume of parcel post will
 Grow
Stay the same
Decline
3.
The total volume of international letter mail will
 Grow
Stay the same
Decline
4.
The total volume of direct mail will
 Grow
Stay the same
Decline
5. The total volume of courier and express items will Grow Stay the same Decline
 
 CUSTOMERS
6.
The quality of service given to customers will have to improve
 Yes
No
Don't Know
7.
Your company will be introducing new products or services to the market
 Yes
No
Don't Know
8.
Customers will become more demanding
 Yes
No
Don't Know
9.
The trust & respect given to your company from customers will
 Grow
Stay the same
Decline
 
 Competition and collaboration
10.
The amount of collaboration and co-operation between postal companies will
 Grow
Stay the same
Decline
11.
The level of competition in the postal letter mail market will
 Grow
Stay the same
Decline
12.
The level of competition in the courier and express market will
 Grow
Stay the same
Decline
 
 The company or organisation for which you work
13.
Your company will become more business oriented
Yes
No
Don't know
14.
Your company will develop a more commercial culture
 Yes
No
Don't know
15.
Your company will introduce significant organisational changes
Yes
No
Don't know
16.
The number of people employed by your company will
 Grow
Stay the same
Decline
17.
Opportunities for your own career development will
 Grow
Stay the same
Decline
 
 The environment
18.
The impact of the postal industry on the global environment will be?          
 Positive
Negative
Neutral
19.
The company that you work for will be actively engaged in reducing its negative emvironmental impact?   
 Yes
No
Don't know
 
 Your confidence
20.
Your confidence for the future of your company in 2008 is
 High
Medium
Low

 Would you like a copy of the report? Please provide your email contact details:

Email address:

 

 

 This survey is being co-ordinated and presented by E-BISS International (www.ebiss.be) at Post Expo 2008 in London. If you want more information about the survey, please contact Derek Osborn (derekosborn@whatnext4u.com).

For further information contact
Matt Gunn
Tel: +44 1306 743744
Fax: +44 1306 742525
Email: mattgunn@ukintpress.com